Reference

How kenomaster Handles Your Personal Information

This privacy policy explains exactly what information we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use the platform — and how we keep that data secure.

Account data protectedPayPal & Venmo transaction privacyNo data sold to third partiesYour deletion rights honoredState-by-state eligibility respected
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kenomaster How kenomaster Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or delete the personal data tied to your kenomaster account, our support team handles privacy requests directly. You can reach us through live chat inside the platform, by email at the address listed in your account settings, or through the in-app help form. We aim to acknowledge every privacy request within a reasonable timeframe and resolve it in line with applicable state requirements.

Team online

Live Chat

Start a chat session from inside your account dashboard to submit a data access or deletion request directly to our support team.

Email Support

Send your privacy request to the email address shown in your account settings. Include your registered email so we can verify your identity before acting.

In-App Help Form

Use the Help form under Account Settings to submit a written privacy inquiry. This creates a tracked ticket so you can follow the status of your request.

HOW WE PROTECT DATA

Security, Cookies, Retention and Account Control

We use SSL encryption on every connection between your device and our servers, so data moving through your PayPal or Venmo transaction is protected in transit. Account access uses multi-factor verification — a one-time code sent to your registered email or phone — to block unauthorized logins. Cookies on the platform are scoped to session management and platform analytics; you can adjust non-essential cookie preferences through the cookie settings link in the site footer.

SSL Encryption Every session — including PayPal and Play+ transactions — runs over SSL so your data is protected from the moment it leaves your device.
Multi-Factor Account Access Logging in triggers a one-time verification code to your registered contact, so only you can authorize access to your account wallet and history.
Cookie Controls Non-essential cookies can be adjusted anytime via the cookie settings link in the footer. Session cookies required for login and payment processing cannot be disabled.
Data Retention Policy We hold account records only as long as legally required. Verification documents are deleted once their compliance window closes and your account no longer needs them.

Privacy Policy Questions from kenomaster Account Holders

These are the privacy questions we hear most often from account holders across eligible states. If your question isn't covered here, use the live chat or in-app help form to reach our support team directly.

We collect your name, email, date of birth, state of residence, and device identifiers. During identity verification we may request a government-issued ID to confirm eligibility under state law.

Transaction data passed to PayPal or Venmo is governed by their own privacy terms. We do not sell or share your payment information with advertisers or unrelated third parties.

Submit a data access request through live chat or the in-app Help form under Account Settings. Include your registered email so we can verify your identity before releasing any records.

Yes. Send a deletion request via the Help form or email support. We will remove data not required by applicable law; some records must be retained for a defined compliance period before deletion.

Cookies handle session management, login security, and platform analytics. You can disable non-essential cookies through the cookie settings link in the footer; session cookies needed for login cannot be turned off.

Retention periods depend on the data type and applicable state requirements. Identity documents are deleted once their compliance window closes; account transaction records may be held longer as required by law.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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